WHATS INCLUDED IN BASIC INSTALLATION?

Our basic installation is included in the price of your Shaw Direct service. Basic installation includes:

 

  1. Dish mount installation to housing structure of customer

  2. Dish alignment to receive Shaw Direct satellite signals (Anik F1 & Anik F2)

  3. Unboxing and connection of hardware. Including dish/LNB to the customers receiver and ONE tv. 

  4. RG6 coax Cable run up (up to 150ft per line) from the dish (one receiver installed with current new customer offer only). All necessary connecting materials are included, such as

  • a. Connectors                          

  • b. Wall plates 

  • c. Ground block(s) and ground wire 

  • d. Sealing of all entry holes   

  • e. Testing of full functionality of system/signal 

  • f. Activation of receiver(s) installed

  • g. Customer orientation on new receiver/system

 

Customers may be required to pay the following additional charges:

 

  • Excessive cable goes beyond 150ft per line (installation of up to two receivers with current new customer offer only)

  • Fishing cable through interior walls was requested

  • Home theatre connections

  • Round trips over 100km (varies by region) may result in additional mileage charges

  • Non-standard dish mounts (non-penetrating roof mounts, tripods, 24” stand off brackets, multi-switches and associated securing equipment such as protective foam, cinder blocks

  • Ferry trips (anytime an installer has to be taken onto a body of water to complete an installation)

  • Ladder rentals (when a 40 foot + ladder is needed)

 

Please discuss any questions you may have with your installer prior to installation to ensure all details are clarified.
Our installers will only install Shaw Direct equipment. 

WHAT TIME WILL THE INSTALLATION TECHNICIAN SHOW UP?

SHAW DIRECT INSTALLATION: On the day of your scheduled appointment in the installation technician will call in the morning to give you an idea of the time they will arrive that day. Unfortunately, no times are set in stone due to the uncertainty of each call. 

TEKSAVVY INSTALLATION: An installation date will be chosen along with an estimated time slot. The technician will call the day fo the installation. If your installer has not shown please call Teksavvy. 

WILL THE CABLES BE VISIBLE?

DO YOU SERVICE SATELLITE AND INTERNET EVERYWHERE IN NORTHERN ONTARIO?

Shaw Direct Satellite/Cable is available is almost all areas. Please see our territories map to get a better idea. 

Internet availability is dependent on a customers exact location. Please contact us so we can search your information in our system and if available, get you set up! Our reach is always growing so check back in the future to inquire. 

DO YOU SERVICE ISLANDS?

Yes, we do. However, we require a small water access fee of $75-$100 before or at the time of the installation.  We accept cash or interact transfer.

Our technicians can run the wires underground if needed. Some limitations apply.

WHERE WILL THE DISH BE MOUNTED?

The dish will be mounted wherever it gets the best signal. This is usually on the dwelling but sometimes a pole installation may be needed. Pole installations cost $225 plus tax. Our technician will come to your dwelling to determine of a pole is needed prior to installation. 

DO YOU ONLY SERVICE NORTHERN ONTARIO?

No, please contact us if you do not see your location on our map to inquire about your location. 

Satellite TV, Cheap TV Service, Shaw Cable, Shaw Direct Satellite, Satellite TV and Internet Packages, Internet, Home Phone, Satellite Deals, Internet Deals, Home Phone Deals, Northern Satellite, Northern Internet, Muskoka Internet, Muskoka Satellite, Washago, Orillia, Severn, Cumberland Beach, Huntsville, Bracebridge, Wawa, Blind River, Nipigon, Dorset, Parry Sound, McKeller, Sunridge, Keswick, Wasaga Beach, Collingwood, Baysville, Elliot Lake, Georgina, Gravenhurst, Bala, Port Carling, Mactier, Rosseau, Dwight, Haliburton, Minden, Nobel, McDougall, Bruce Mines, Spanish, Espanola, Thessalon, Chapleau, White River, Geraldton, Longlac.

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